bb365 Terms & Conditions
Please read these terms carefully before creating an account or using any gaming services on the bb365 platform — they define the rights and responsibilities of both you and us.
Introduction & Scope
These Terms and Conditions ("Terms") apply to the bb365 platform and all services offered on it. When you register, log in, or use any service on bb365, you are automatically considered to have fully accepted these Terms.
bb365 is an online gaming and sports betting platform that offers cricket betting, live casino, slot games, and various entertainment gaming experiences for Bangladeshi players. Our platform operates on the basis of SSL encryption and fair play principles.
Eligibility & Age Requirement
To open an account and use services on bb365, you must meet the following eligibility requirements:
- You must be 21 years of age or older. Registration or participation by anyone under 21 is strictly prohibited.
- You must create your account using your correct and true personal details. Providing false information will result in account termination.
- Each person may operate only one account. If multiple accounts are found, they will be closed and the associated balances may be forfeited.
- Using our services is not permitted where online gaming is prohibited under local law. It is your responsibility to confirm the applicable laws in your area before using our services.
Account Registration & Security
3.1 Registration Process
When creating an account on bb365, you must provide accurate and complete personal information. Any changes to the information provided must be reported to us immediately. Full responsibility for any issues arising from incorrect or incomplete information lies with you.
3.2 Password & Account Security
It is entirely your responsibility to keep your account login details confidential. You should not share your password with anyone else. If you notice any unauthorised use of your account or any suspicious activity, notify bb365 support immediately. You are considered responsible for all activity on your account.
3.3 Account Closure & Suspension
bb365 reserves the right to temporarily suspend or permanently close an account in the following circumstances:
- Violation of any provision of these Terms
- Suspicion of fraud, deception, or corrupt activity
- Detection of multiple accounts registered under the same person
- Failure to provide documents required for account verification
- Evidence of the use of bots, automation software, or any dishonest methods
Deposits, Withdrawals & Payment Methods
4.1 Accepted Payment Methods
bb365 currently supports the following payment methods: bKash, Nagad, Rocket, and Upay. These methods are connected to Bangladesh's mobile banking system, ensuring fast and secure transactions.
4.2 Minimum Deposit & Withdrawal Limits
- Minimum Deposit: A minimum of ৳200 must be deposited per transaction for each payment method.
- Minimum Withdrawal: A minimum of ৳1,000 can be withdrawn at one time.
- Withdrawal Time: Approved withdrawals are generally completed within 15 minutes to 2 hours.
4.3 Transaction Terms
Funds deposited into an account may only be used through that account. Using a payment method registered in another person's name is prohibited. All withdrawal requests will go through a verification process, and bb365 may request additional identity documents if needed.
Bonus & Promotion Terms
5.1 Welcome Bonus
A 100% bonus is offered on your first deposit at bb365, up to a maximum of ৳10,000. For example, depositing ৳1,000 will add ৳1,000 in bonus funds, giving a total balance of ৳2,000. Depositing ৳22,000 would attract the maximum bonus of ৳10,000, giving a total balance of ৳32,000.
5.2 Wagering Requirements
Before withdrawing your welcome bonus, you must complete wagering of 15 times the bonus amount. Importantly, the wagering requirement applies only to the bonus amount — not to the deposit amount. Example: ৳1,000 bonus × 15 = after ৳15,000 in wagers, earnings from the bonus become withdrawable.
5.3 General Bonus Terms
- Each bonus offer may have its own specific terms and conditions, which will be stated in the offer details.
- Claiming bonuses on multiple accounts from the same household or IP address is prohibited.
- bb365 reserves the right to modify or cancel any promotional offer at any time.
- If bonus abuse is found, the bonus and any associated winnings will be voided.
Gaming Rules & Fair Play
6.1 Fair Play Obligations
All gaming activity on bb365 is governed by fair play principles. Our platform takes a strict stance against any dishonest or fraudulent behaviour. The following activities are strictly prohibited:
- Playing games using bots, automated software, or artificial intelligence
- Collusion or coordinated cheating through multiple accounts
- Exploiting technical errors or vulnerabilities in the system
- Attempting to gain a competitive advantage through any unfair or unlawful method
6.2 Game Results & Disputes
All game results are determined through a random number generator (RNG) or live dealer. If a dispute arises over any game result, bb365's system logs will be treated as the final reference. Any complaint related to a game must be raised within 48 hours.
6.3 Betting Limits
bb365 reserves the right to set maximum bet limits on specific games or betting markets. If an unusual or suspicious betting pattern is detected, bb365 may suspend or reject the acceptance of bets.
VIP Program & Loyalty Rewards
bb365 has four VIP tiers for active players, which are progressed through based on regular gaming activity:
- Bronze: Up to 0.3% cashback per week.
- Silver: Up to 0.6% cashback per week.
- Gold: Up to 0.9% cashback per week.
- Platinum: Up to 1.2% cashback per week.
The detailed rules for VIP tier progression and cashback are set by bb365, and bb365 reserves the right to make changes. The cashback amount depends on weekly activity and associated terms apply.
Privacy & Data Protection
bb365 places the highest importance on protecting your personal information. Our platform uses SSL encryption technology to keep all data transmissions secure. Full details of how your personal information is collected, stored, and used can be found on our Privacy Policy page.
Your information will only be shared with third parties where required to fulfil a legal obligation or where it is essential for the provision of services. bb365 never sells your information for commercial purposes.
Responsible Gaming Policy
bb365 considers responsible gaming an integral part of its service. Gaming is for entertainment — not a tool for solving financial problems. We encourage players to keep the following in mind:
- Never bet more than you can afford to lose.
- Set your own limits on gaming time and stick to them.
- If gaming becomes a problem, seek help.
- Contact bb365 support to set deposit or gaming limits.
For more information on responsible gaming and self-exclusion options, please visit our Responsible Gaming page.
Limitation of Liability & Dispute Resolution
10.1 Limitation of Liability
bb365 is not liable for any indirect, incidental, or consequential losses. For issues arising in games or bets due to technical errors, server outages, or internet problems, bb365 will make every effort to resolve the matter but does not accept full liability in every case.
10.2 Dispute Resolution Process
For any dispute or complaint, please contact us directly. Our support team is available 24/7 via live chat and at [email protected] to resolve your issues in both Bengali and English.
10.3 Changes to Services
bb365 reserves the right to modify, suspend, or discontinue services at any time without prior notice. However, in such cases every effort will be made to protect players' valid balances.
Intellectual Property Rights
All content on the bb365 platform — logos, graphics, designs, software, text, images, and the overall look of the site — is the intellectual property of bb365 or its licensors. Any use, reproduction, or distribution of these materials without prior permission is strictly prohibited and may result in legal action.
Game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others) retain their own intellectual property rights and their terms apply.
Changes & Updates to the Terms
bb365 reserves the right to change, amend, or update these Terms at any time. A notice will be published on the platform for significant changes. Continuing to use the platform after updated Terms are published will be considered acceptance of the new Terms.
We therefore recommend reviewing this page regularly. The date of the last update to the Terms will be noted at the top of this page.
Contact & Support
If you have any questions about these Terms or any aspect of bb365, please get in touch:
- Live Chat: Available 24/7, support provided in Bengali and English.
- Email: [email protected]
Our support team is committed to resolving any issue you have quickly and effectively.
Want to Know More?
View our Privacy Policy, Responsible Gaming guidelines, or frequently asked questions.